Who should you speak to when you call your lender for modification loan? If you are having problems making your mortgage payments, the first thing you should do is speak to your lender so that you can work out some sort of agreement. Unfortunately, many borrowers do not follow this rule.

Studies show that at least fifty percent of borrowers who have defaulted on their mortgage loans or missed a payment never even contact their Lender.

Banks are not in the business of property investment or property management. They do not want to “take back” your property! They are more inclined to work out an agreement with you so that they can receive mortgage payments and you can stay in your home, rather than go through the foreclosure process which can be costly and expensive.

Although it seems overwhelming, you must make that first phone call to your mortgage company so you can find out what your options are and what you should do for next. But what department do you speak to? Who do you ask for? The first thing is to understand how Banks and servicing companies work and what department you need to concentrate your efforts on. This will depend on what stage of the default process you are in.
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